Features

Everything a provider needs, nothing you don't

One connected platform across the entire provider lifecycle — from referral and roster to claim, compliance and growth.

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Scheduling & workforce

Get the right worker to every shift

Scheduler & rostering

Drag-and-drop rosters with recurring shifts, travel, sleepovers and clashes handled automatically.

Shift-offer cascades

Broadcast open shifts to matched workers and escalate — push, then SMS, then call — until accepted.

Clock-in & timesheets

Location-aware clock in/out that flows straight into approvals, payroll and claims.

Staff & teams

Availability, leave, teams, pay rates and screening in one organised workforce hub.

Participant care

Keep the participant at the centre

Participant profiles

Plans, budgets, goals, notes, documents and contacts — one shared source of truth.

Live plan budgets

Real-time utilisation across core, capacity and capital, so nothing is over- or under-spent.

Care Signal

Incidents, near-misses and risks captured, escalated and tracked to resolution.

Referrals & requests

Intake, referrals and participant self-service requests — captured and routed instantly.

Finance & claiming

Accurate from shift to statement

NDIS claim-file export

Generate a local NDIA claim file from delivered supports. You complete any lodgement in NDIA, PRODA or PACE yourself — NDIS Ally does not submit it.

Internal invoicing

Create internal invoices in the provider portal with an audit trail. Native participant invoice PDF/email send is not claimed here.

Payroll & pay rates

SCHADS-aware pay items, rates and payroll export — sleepovers and travel included.

Support catalogue & Xero-ready export

Flexible price-guide catalogue. Xero-ready export is not a completed posting in Xero.

HR & recruitment

Hire, onboard and keep your best people

Applicant tracking

A full recruitment pipeline from job board to offer, with statuses and notes.

Interview calendar

Schedule interviews, send AI-drafted emails and track availability in one calendar.

Onboarding forms

Collect documents, certifications and signatures before day one.

HR documents & reviews

Versioned HR records, leave management and performance reviews.

Forms, documents & AI

Paperwork that runs itself

Form builder & e-signatures

Build any form, request signatures and route responses automatically.

Documents

Versioned, searchable documents mapped to the right participant, worker or claim.

RFS builder

Turn a request for service into a costed, price-guide-accurate quote in minutes.

AI Assistant

Draft notes, summarise plans and answer questions grounded in your live data.

Compliance, growth & mobile

Stay audit-ready and grow

Compliance & risk

Screening, expiries, risk register and feedback. NDIS Ally does not guarantee registration or quality-and-safeguards outcomes.

Reports & insights

Live budgets, utilisation, cancellations and activity logs — decisions backed by data.

Office notifications

Shift reminders, note nudges and in-app alerts so the office and workers stay in sync.

Mobile apps

Worker and participant apps are part of the product. This page does not claim public store listings.

AI in the office

Ask Ally in plain English — then review

Ask AI — then review

Draft notes and look up office work in plain English. You review and save. Ally does not submit claims to NDIA, PRODA or PACE.

Website chatbot

An AI assistant on your own site answers prospective participants and workers and captures enquiries around the clock.

See it all working together

Book a walkthrough and we'll map NDIS Ally to your exact workflows.

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